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Frequently Asked Questions

Answers to common questions about the Timeline Maker Professional software.

Are the files on my computer or do you keep them?
Your Timeline files created by you are saved on your computer.  No one has access to them. The default location is in My Documents, My Timelines. Yo...
Wed, 9 Aug, 2017 at 4:51 PM
Unable to establish connection with the online activation service.
"Unable to establish connection with the online activation service."  You will see this message in the following cases: There is a prob...
Wed, 9 Aug, 2017 at 4:53 PM
Serial Number + Next is Not Responding
Issue: I am currently trying to install this application on various PCs in the office and I am experiencing a “not responding” error when I enter the Serial...
Wed, 9 Aug, 2017 at 4:59 PM
Serial Number is Invalid
If your serial number does not match the Timeline Maker version you have installed, then you will get this message. Check with your installation instruct...
Thu, 10 Aug, 2017 at 3:19 PM
How do I save a chart in PDF format
To save your chart as  PDF file, do the following: Be viewing your chart.  Click SEND TO PDF. (Timeline Maker Pro version 4) Click Home, Publish, ...
Fri, 11 Aug, 2017 at 3:33 PM
How do I make a chart?
In all versions, Timeline Maker requires a date for each row.  Usually the Event name and at least a start date.  Optional:  Use Category column to describe...
Fri, 11 Aug, 2017 at 2:40 PM
Is there a limit to the number of events or categories that can be used in a timeline file?
No.  However, display of all the events on a chart is not practical for hundreds of events, due to limitation of being able to draw them on the screen  (The...
Fri, 11 Aug, 2017 at 2:03 PM
How can I tell if I have the latest version?
Start the program and go to Help then select Check for Updates. This will let you know if you have the latest version of Timeline Maker.  You can always che...
Fri, 11 Aug, 2017 at 2:44 PM
What does user mean?
I have a question regarding the user information before I purchase your software. What does user mean? Does it mean I can only download the software one tim...
Fri, 11 Aug, 2017 at 3:25 PM
Can I show my notes or any other event data on my timeline chart?
Yes, you can show more column information on the timeline chart by: Versions 4 and 3:   Be view the chart and select one or more events. Click Eve...
Fri, 11 Aug, 2017 at 3:48 PM