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Frequently Asked Questions

Answers to common questions about the Timeline Maker Professional software.

What exactly is the software purchase for? One time license or a subscription?
Purchasing the Timeline Maker Pro software is a one time only fee for the software itself. Unless you purchased the Project license.  The Project licens...
Tue, 18 Jul, 2017 at 10:09 AM
What does Premium Support do for me?
Premium Support subscribers get FREE upgrades, which are a change in the major version number, such as from version 3 to 4. With free upgrades, your softwa...
Wed, 9 Aug, 2017 at 4:40 PM
Why do I get an "Activations have been exceeded" message?
This message is received whenever Timeline Maker detects the licenses are all in use during the installation process. Option 1: Purchase additional lice...
Fri, 11 Aug, 2017 at 1:56 PM
How to move or transfer my license to a new computer?
Situation:  Timeline Maker is on one computer and you want to put it on another.  You must deactivate it from the retiring computer first and then activate ...
Wed, 9 Aug, 2017 at 4:43 PM
How should dates be entered?
Issue:   It doesn't seem that I can enter dates in the YYYY-MM-DD format e.g., 2012-09-22. Am I right in reading the help in this way?   I have set...
Thu, 10 Aug, 2017 at 3:41 PM
How should Time be entered?
Issue:   II thought you folks allowed time entry. How do you do that? Time is entered right after the date in the same cell. ie 2017-Aug-10 8:15 am ...
Thu, 10 Aug, 2017 at 4:17 PM
Military time 24 hr clock setting
Issue:   How do I show dates in  military time.  (24 hour clock.)  Do  you have a solution? Solution UPDATE:  Version 4 and 3 users can set to 24 hour c...
Fri, 11 Aug, 2017 at 3:03 PM
Can I make more than one chart from one timeline file?
Can I make more than one chart from one timeline file? Yes! Using the same  file you can create many different charts, each with a different look, size ...
Wed, 9 Aug, 2017 at 4:46 PM
How do I know what version I am running?
Start Timeline Maker.  Click on Help, About Timeline Maker. The version number will be shown. You can also tell on the download file name.  It will ...
Fri, 11 Aug, 2017 at 1:11 PM
Can I import data into Timeline Maker?
Yes. Timeline Maker Pro version 4:  Use Timeline Maker's Import Wizard to import files.  You can import Timeline Maker files (*.TLM3, *.TLMP, *....
Wed, 9 Aug, 2017 at 4:50 PM