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Frequently Asked Questions

Answers to common questions about the Timeline Maker Professional software.

Am I limited to the themes that come with the program?
No. Timeline Maker allows you to create user-defined themes. These can be given their own descriptive name (i.e. ACME Company theme), saved and used for any...
Fri, 11 Aug, 2017 at 4:26 PM
What is the difference between Presentation mode and PowerPoint integration?
The both are identical.  One is run in Timeline Maker, the other is run in PowerPoint. Timeline Maker has a built in presentation mode with various disp...
Fri, 11 Aug, 2017 at 4:48 PM
How can I send my timeline file to someone else and ensure they receive all of the accompanying linked files?
When you are ready to send the file you can use Package for Sharing found under the File menu.  This will combine your timeline file (*.tlm4, *.tlm3 or ...
Sat, 12 Aug, 2017 at 12:48 PM
Timeline Maker User Guides
Access Timeline Maker Pro version 4's User Guide from here: Timeline Maker Pro version 4.2 User Guide Access Timeline Maker Pro version 3'...
Fri, 11 Aug, 2017 at 4:43 PM
Activation error message
I receive the following error message when trying to activate the product:  "You do not have sufficient privileges to perform this operation. Pleas...
Fri, 11 Aug, 2017 at 4:38 PM
Protexis service is not running
Timeline Maker Pro uses a service called Protexis that needs to be running whenever you run Timeline Maker.  If Protexis is currently not running, you can r...
Thu, 19 Oct, 2017 at 4:19 PM
What version of Windows do I have?
Sometimes the support staff will request what version of Windows you have.  Sometimes they will want to know the exact version number.  Here is how to fin...
Fri, 11 Aug, 2017 at 3:05 PM