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Solutions

Access our knowledge base for all sorts of solutions that have been solved by the support team for our customers.

Timeline Maker not on PowerPoint's menu
Issue:  Some users of PowerPoint report that PowerPoint is not on their menu. Version 2.6.41 of Timeline Maker has a different solution than earlier...
Thu, 3 Dec, 2015 at 4:53 PM
Won't print images
Any reason why my inserted jpg pic does not print? prints the chart background but not the pic Timeline Maker hasn't had problems with JPG files. ...
Sun, 31 Aug, 2014 at 3:02 PM
The chart won't print, but my printer is OK.
We have a solution for Timeline Maker users having print problems.   Preview or click Print as normal, BUT before you OK the print job, choose the opt...
Fri, 20 Jun, 2014 at 12:58 PM
Timescale date display
Issue:  Are the timescale dates not quite divided up the way you want?    At first creation, Timeline Maker  divides up the timescale to fit...
Wed, 16 Dec, 2015 at 4:06 PM
Tweaking, use any or all suggestions
Increase the title, event and timescale font sizes. (Good for overall bigger display within the chart.) To make the entire chart larger when viewing the ...
Fri, 20 Jun, 2014 at 12:58 PM
Firewwall - How to access URLs
Firewall - To Allow Access - URLs If someone can let me have the url(s) of the Updater and Uninstaller site(s) I can try and get our firewal...
Thu, 30 Oct, 2014 at 9:14 AM
Multiple users needing to see the information that is constantly changing.
Timeline Maker does not allow for more than one person editing the file at the same time.  For those needing to edit the file, there is a solution.  See W...
Tue, 6 Jan, 2015 at 11:47 AM
Creating multiple documents from email prior to linking in Timeline Maker
Problem: Email correspondence is not made from individual files, rather, they are appended within larger filles. Many customers want to convert email...
Fri, 20 Jun, 2014 at 12:58 PM
How to change the default theme.
Solution:  This change is made in the program preferences. Click on Tools > Options. Select the Chart tab. Select your preferred Default Theme ...
Fri, 20 Jun, 2014 at 12:58 PM
How to edit more than one event at a time in my chart.
Be in the Timeline Chart tab. You can select multiple events by holding down the “control” key and selecting all the events you want.  Once selected...
Thu, 10 Jul, 2014 at 1:11 PM