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Solutions

Access our knowledge base for all sorts of solutions that have been solved by the support team for our customers.

Changing the Legend's outline of category colors.
The legend's outline of the category colors do not change. It only shows the color of an existing event category and these do not take into account t...
Fri, 20 Jun, 2014 at 12:58 PM
Filtering to create new charts with only selected events
Issue:  I am preparing for a presentation of a chart of part of my timeline, with only selected entries. Is there a way to do this from my one, hug...
Fri, 20 Jun, 2014 at 12:58 PM
Expired license? Fix by turning on the Licensing service.
Timeline Maker requires a service to be running anytime that Timeline Maker is.  If it is not, valid users can suddenly get an Expired message. ...
Thu, 31 Jul, 2014 at 11:40 AM
Bigger display on chart (fonts, overall chart, chart layout, page size)
Issue:  I want a bigger display on the timeline chart.  What do you suggest? (fonts, overall chart, chart layout, page size) Solutions: Any of the...
Fri, 6 Nov, 2015 at 3:01 PM
How to show a lot of information without confusion.
Issue:  Inherently, Timeline Maker  uses a different color to differentiate between categories.  What if categories with colors are not the focus for the da...
Fri, 26 May, 2017 at 2:32 PM
Event Entry Columns, to Widen or Narrow
Issue:  My event name information is wider than the column.  I want to see more information at a glance.  Can I widen it? Solution:  Set the column ...
Fri, 20 Jun, 2014 at 12:58 PM
Event Entry - Moviing or changing the order of the columns.
Issue:  I don't use some columns.  Can I remove them? I also want the columns in a different order, can I do this? The columns can be mo...
Fri, 20 Jun, 2014 at 12:58 PM
Chronology Helper
This table lists some solutions to common chronology questions from our  users. ...
Tue, 1 Mar, 2016 at 12:51 PM
Working with the Chronology table in Word
Issue:  I want to use the Chronology in Word, for further editing.  But it gets all mixed up.   Is there a way to do this? Yes, you can copy and pas...
Tue, 1 Mar, 2016 at 11:57 AM
Installation - Possible hardared problems.
Issue:  "If the hardware configuration on this computer changes will I need to update the license with you? This laptop has a dock which uses a differ...
Fri, 20 Jun, 2014 at 12:58 PM