Premium Support subscribers get FREE upgrades, which are a change in the major version number, such as from version 3 to 4.

With free upgrades, your software will always be up to date, secure and compatible with new operating systems and devices. We want to ensure that you never have to worry about keeping your Timeline Maker software current. 

Here are the details:

Premium Support Plan

Worry-free maintenance and support for Timeline Maker Pro

Timeline Maker's premium maintenance and support program gives you protection and peace of mind by providing you with:

  • Upgrade Protection
    • All software releases including minor updates and major upgrades are free of charge for as long as your subscription is current.
    • Upgrade notification - you will be immediately notified when a major upgrade or update becomes available.
  • Unlimited Premium support by phone or online
    • Exclusive Premium Support toll-free number *
    • Priority email support *
    • All Premium Support calls and emails are given TOP priority
    • Unrestricted knowledgebase access

* Hours of operation are 9:00am - 5:00pm EST, Monday - Friday, except holidays.

Premium Support protects your software investment by providing technical support and all related product upgrades for an annual price. Equivalent to many company's top-tier support programs, Premium Support makes it easy for organisations to keep their Timeline Maker solutions up to date.

Timeline Maker Premium Support is sold on a per user license basis as an annual subscription: